Councillor - Representing your local area
A councillor's primary role is to represent their ward or division and the people who live in it. Councillors provide a bridge between the community and the council. As well as being an advocate for your local residents and signposting them to the right people at the council, you will need to keep them informed about the issues that affect them.
In order to understand and represent local views and priorities, you need to build strong relationships and encourage local people to make their views known and engage with you and the council. Good communication and engagement is central to being an effective councillor.
As a local councillor, your residents will expect you to:
- respond to their queries and investigate their concerns (casework)
- communicate council decisions that affect them
- know your patch and be aware of any problems
- know and work with representatives of local organisations, interest groups and businesses
- represent their views at council meetings
- lead local campaigns on their behalf.
If you feel this councillor is not fulfilling this role you can lodge a complaint with the council they belong to.
Before you do this you need to check your evidence, double check you have the correct contact details, if this is the case send in details of dates and times you have tried to make contact and failed to get a response.