I am very lucky with the district and county councillors in my area. They are a key element in the partnership between the three tiers of authority. A number of our district and county councillors progressed from the parishes and towns to those positions, so they have a clear understanding of what happens at a local level. We always have district and county representation at our parish council meetings and they also attend community events such as coffee mornings to enable members of the public to raise issues and concerns. They all advertise their mobile phone numbers in all of our parish newsletters to make it easier for people to make contact. When issues are raised, they follow them up and provide timely responses.
In our area, there is competition for nomination for seats on the district and county councils in the ruling party, so any councillor seen to be underperforming will face a challenge to appear on the ballot paper next time around.