My understanding is that NALC and the ALCs are there to support to corporate interests of councils, not individual councillors. In practice, that often translates into supporting the interests of the group of councillors that control the council, usually with the support of the clerk. It often takes a while, and some incident, for new councillors to realize this, and for many, of course, that works just fine for them. But for councillors outside a controlling group, often in a minority, NALC and the ALCs often do not seem to recognise any obligation to support, and may even work against them in what they see as the interests of the council, its reputation, etc. That approach ignores the possibility that the controlling group and clerk may in fact be acting wrongly. There doesn't seem to be a recognition that the longer-term interest of the council might in fact be different from that of the group currently in charge. There doesn't appear to be any documentation that says NALC and the ALCs also have an obligation to act in the public interest. This can, and in my view does, lead to a sort of institutional blindness that focuses on alleged the bad behaviour of individual councillors but is incapable of recognising that minority councillors can be treated very badly and unfairly, and so they do not advocate for them. No doubt there are cases where individual councillors behave badly, and they should be sanctioned. But in my experience its often the minority councillors that are the victims, and get the opposite of support. The ALCs are largely unaccountable - if they do accept complaints, they are often only accepted from a council's chair. There do not seem to be any mandatory national criteria for what qualifications are needed to work for them. We have seen the consequences of all this in rare cases where poor council practice gets the scrutiny of a judicial review. In the vast majority of cases, nothing is heard about it as the councillors on the wrong end of the system give up and keep their heads down. I think trying to change NALC and the ALCs may be a waste of time unless their 'corporate interests of the council' remit is changed and there are mechanisms to make them more accountable. Reform, however, is difficult because there is no organisation that has an interest in supporting this view. There is a need for some sort of support group for individual councillors, but I don't think it can be NALC.