This is a bit of a long one so bear with me. We have recently had a grant application from a community group. We have a grant policy in place and an application form that includes a checklist of the documents that need to be sent, bank mandate, supporting letter etc. The applicant made little effort and most of the documentation wasn't sent. We did not support the grant, not because we didn't want to support them but because it application wasn't eligible. The policy and form were put in place to ensure that all grants are treated fairly and equally. We even have an assessment form to use internally when deciding on them, which it failed at the first hurdle, eligibility.
The applicant has now sent an email expressing their disappointment quite strongly (and not without a little entitlement). They asked for this email to be shared with Councillors, which it has. The Chair has now asked me, as Chair of Finance, to respond explaining a little more about the policy and why it is in place. This is following email comments from several Councillors after seeing the email from the applicant. I haven't yet done so but our Clerk has now joined in saying that any further response must be decided at full Council.
I always thought that a communication to all Councillors could be responded to by individual Councillors if they so wished. Appreciate any thoughts (and legislation) on this.