Our Council has been working on designs for banners which has taken quite a few months to complete. The designs are now completed and ready for printing. We want to get them up as soon as possible, we rely on tourism so would like to catch at least the end of the main holiday season. The designs had to be approved by Welsh Government which they have now done. I sent an email to all Councillors informing them of the good news and saying I would order the printing. (I am the Chairman).
Our Clerk is on holiday, but monitors emails 24/7, days off, weekends and when on holiday! I automatically included her in the group email to councillors and she has emailed me saying only she can issue purchase orders. To be fair, she has not gone away but has relatives staying with her so has offered to come in and do the order. But she may have been miles away.
If you only have one Clerk/RFO how do you handle situations like this? The Council cannot come to a standstill every time the Clerk is on holiday. It took me quite a while to get her to forward emails and the phone to me when she's on holiday but didn't think about something like this cropping up.